Voice and Copy Standards
These standards apply to every page in v2/. No exceptions.
Language
UK English throughout. Use-ise (not -ize), -our (not -or), -re (not -er).
Universal rules
Banned words (remove, do not soften):effectively, essentially, basically, meaningful, significant, real (as intensifier), various, several, obviously, clearly
Banned phrases:
- “This section covers” / “This page covers / explains / walks you through”
- “Understanding X is essential”
- “It is important to note”
- “As mentioned above”
- “and so on” / “etc.”
- “rather than”
- “what it takes”
- “it should be noted”
- “not just X” in value statements
- “can generate” / “may produce” in value claims
not [X]in value statements – state the positive insteadif [condition]in body prose – resolve the conditionThis page [verb]– delete self-referencecan/may [verb]in value claims – assert directly
Opening order
- Value or outcome before mechanism
- Fact before caveat
- Reader benefit before system description
Paragraph discipline
One paragraph, one job. Lead sentence states the fact. Final sentence ends on fact, number, or next step – never a hedge.Per-audience voice extensions
Seven audiences, each with specific register, tone, and lead-with. Full detail in the working source.
Working source with full per-audience rules:
workspace/plan/active/CONTENT-WRITING/Prompts/voice-rules.md
Universal copy rules: ai-tools/ai-skills/docs-copy/skills/copy-rules.md
Heading rules
- No questions in headings. State the fact. “Configuring the gateway” not “How do I configure the gateway?”
- No em dashes anywhere in heading text.
- Lead with fact, end with fact. No reader-journey framing.
- Section headings describe the content, not the reader’s journey.